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Last updated: March 28, 2023

At Creature Works, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our website,, and the choices you have associated with that data.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

We collect various types of information for different purposes to provide and improve our services to you.

a. Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

·       First and last name

·       Email address

·       Phone number

·       Company name

·       Any other information you choose to provide

b. Usage Data

We may also collect information about how the website is accessed and used (“Usage Data”). For example, this Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. Use of Data

Creature Works uses the collected data for various purposes:

To provide and maintain our website and services
To respond to your inquiries and provide customer support
To monitor the usage of our website
To detect, prevent and address technical issues
To send you occasional marketing and promotional materials, if you have opted-in to receive such communications 

3. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Creature Works will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.

4. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Creature Works will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

5. Disclosure of Data

Creature Works may disclose your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Creature Works
Prevent or investigate possible wrongdoing in connection with the website
Protect the personal safety of users of the website or the public
Protect against legal liability 

6. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email:
By phone: +1-952-361-9300
By mail: Creature Works Inc., PO Box 547, Waconia, MN 55387 

10. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights under data protection laws in relation to your Personal Data. These rights may include:

a. The right to access, update or delete the information we have on you. You can access, update or request deletion of your Personal Data directly within your account settings section, or by contacting us to assist you.

b. The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

c. The right to object. You have the right to object to our processing of your Personal Data.

d. The right of restriction. You have the right to request that we restrict the processing of your personal information.

e. The right to data portability. You have the right to request a copy of the information we have on you in a structured, machine-readable, and commonly used format.

f. The right to withdraw consent. You have the right to withdraw your consent at any time where Creature Works relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

If you are a resident of the European Economic Area (EEA), you have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA.

11. Children’s Privacy

Our website does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

12. California Privacy Rights

If you are a California resident, you have the right to request information regarding the disclosure of your Personal Data to third parties for their direct marketing purposes. To make such a request, please contact us at the email address, phone number, or mailing address provided in Section 9.

13. Do Not Track Signals

Some web browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. We currently do not respond to “Do Not Track” signals or similar mechanisms.

14. Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

15. Analytics

We may use third-party Service Providers to monitor and analyze the use of our website. These Service Providers may use cookies or other tracking technologies to help us analyze how users interact with and use the website, compile reports on website activity, and provide other services related to website activity and usage.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

16. Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our website.

These Service Providers may use cookies or other tracking technologies to serve ads based on your web browsing activity or other information that is collected from you. This practice is called “interest-based advertising” or “online behavioral advertising”. You may opt out of this form of advertising by visiting the Network Advertising Initiative’s Consumer Opt-Out page:

Please note that opting out of interest-based advertising does not mean you will no longer see ads; it means the ads you see will not be tailored to your interests.

17. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “last updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

18. Consent

By using our website, you now consent to our Privacy Policy and agree to its terms.

19. Questions and Concerns

If you have any questions or concerns about this Privacy Policy, the practices of our website, or your dealings with our website, please contact us using the contact information provided in Section 9.

We will make every effort to promptly address your concerns and resolve any issues you may have with our Privacy Policy or the handling of your personal information.