Branding, Design &
Web Development
952-361-9300
Creature Works Labs

Creature Works Privacy Policy

Effective Date: Nov 1, 2020

This policy explains what information we collect when you use Creature Works' sites, services, mobile applications, products, and content. Headquartered in Waconia, Minnesota, Creature Works provides design and development services to our customers, plus web and email hosting solutions using affiliate data center locations in Lansing, MI, Phoenix, AZ, and Amsterdam, NL.

Information We Collect & How We Use It

Customers

Individuals who purchase Creature Works Products or Services with the creation or administration of a Creature Works account.

The information that Creature Works asks you for includes your name, email address, physical address, phone number, website domain, and depending on the services Creature Works will provide, a user name and password to a domain registrar. The information you voluntarily provide to Creature Works is used solely for the purpose of setting up your account and providing our services. We do not share your account information with any other entities or affiliates unless required to do so to cooperate with law enforcement activity or other governmental request or to comply with law. All user names and passwords are stored offline and we do everything we can to maintain security of your information.

How we use Customer data

  • To respond to any requests from you regarding sales and support.
  • To contact you regarding any agreements or accepted terms for our Services.
  • To provide you with information logs or analytics associated with the use of our Services.
  • To contact you regarding functionality changes to our Services.
  • To collect payment and bill for our Services.
  • To diagnose problems.
  • To find and prevent fraud.
  • To register your domain.
  • To manage domain name services.

Website Visitors

Individuals who visit Creature Works' Website and opt to provide contact information including an email address to receive communications from Creature Works. For purposes of this Privacy Policy, a Website Visitor does not include an individual who visits a website hosted by Creature Works but owned and operated by a Creature Works customer.

In order to give you the best possible experience using the Creature Works Website, we collect information from your interactions with our network. Some of this information you actively provide to us (such as your email address, which we use to communicate with you). Other information we collect is based on actions you take while using our Website, such as what pages you access and your interactions with our products or services. This information includes records of those interactions such as web server logs, internet protocol (IP) addresses, browser type, or other statistical information as part of aggregated data.

We use Google Analytics to help us gather statistical information about the visitors to our Website and how they use the Website on an anonymous, aggregate basis. We will not associate this data with personally identifiable data unless required to do so to cooperate with law enforcement activity or other governmental request or to comply with law. Depending on the type of browser and device that you use, you may have the ability to control the type of information that Google Analytics collects. To understand how Google Analytics collects and processes data, please visit https://policies.google.com/technologies/partner-sites.

How we use Website visitor data

Creature Works does not collect data in order to advertise to you.
We may use aggregate, non-identifying information to:

  • Gain a better understanding of the users of our Website
  • Improve our Website
  • Improve our Services
  • Fight spam and other forms of abuse

Company Contact Information

If you have questions or concerns about this Privacy Policy, please contact:
Creature Works Inc.
23 West 1st Street
Waconia MN 55387
or email info@creatureworks.com